The experiences of our customers from the corona pandemic and the associated changes in the recommendations of the professional associations have made it necessary to update the pandemic module for DIASSOPweb.
The dispatcher automatically determines the parameters of the Corona/COVID19 recommendations in the classic standardized medical emergency call query. Symptoms and contacts are recorded and information is provided to the dispatching emergency services (symptoms, contact behavior, risk group). A logic check within the algorithms prevents a delay in alerts in the event of life-threatening results.
All values can be evaluated quickly and purposefully via DIASQMweb for statistical purposes or as part of quality management. This means that the current situation at can be processed and made available to the responsible health authorities immediately and without great effort.
The special “Corona/COVID19” module can also be used as an answer for necessary staff increases: use by laypersons is planned, and stand-alone implementation is also possible (e.g. for citizens’ telephones, remote emergency call inquiries, etc.).
The special module thus enables every dispatcher to react quickly and correctly to daily requirements with the help of this professional workflow.