On 5 November, another Austrian control centre, the Styrian regional control centre, went live with the standardized emergency call query DIASSOPweb. In addition to medical emergency calls, fire protection/technical emergency calls and patient transport are also recorded in a standardized manner and evaluated using the DIASQMweb module.
The DIAS modules were integrated into the “I/CAD” operations control system from Hexagon-Intergraph via a web interface.
After the basic training courses (with successful certification), employees of the Styrian control center were trained as multipliers by the NoraTec trainer team. This enables independent and high-quality training of new dispatchers on site.
We would like to thank those responsible at the Styrian regional control center and Hexagon-Intergraph for their excellent cooperation during the introduction of the standardized emergency call query in Graz.