The rescue control centre of the Hamburg Fire Brigade uses prioritization in emergency calls during severe weather situations. A technically controlled advance query separates non-time-critical and time-critical emergency calls. The special severe weather module of DIASSOPweb was used to efficiently handle the high volume of emergency calls during severe weather situations. Here, the non-time-critical severe […]
NoraTec has won the tender for the implementation of a standardized emergency call query in Stade/Lower Saxony with DIASweb. The Stade control center is the 8th NoraTec customer in Lower Saxony to take a significant step towards improving emergency call handling and quality management in the areas of firefighting, rescue services, traffic accidents, patient transport […]
In addition to our numerous customers in Germany and Austria, we are delighted to be able to implement the first project from Switzerland with the St. Gallen control center. As the operator of the control centre, St. Gallen Rescue is one of the largest rescue service organizations in Switzerland and covers an area of 1,780 […]
The second control center in Thuringia to be equipped with DIASweb is the emergency response center in Arnstadt. With its 4 control centers, the integrated control center serves more than 100,000 inhabitants and covers an area of over 800 km2. By using the DIASweb standard modules (fire department, medical emergency call, traffic accident, water emergency, […]
Noratec GmbH is the seventh control center in Lower Saxony to equip the KRLS Göttingen with DIASweb. The control center serves the city and district of Göttingen covering an area of 1.234 km² with approx. 365,000 inhabitants. This resulted in more than 71,000 deployments per year, of which around 90 percent are in the area […]
As part of our annual training event, we celebrated “10 years of NoraTec” with our team in beautiful Lower Franconia! Since our foundation in 2014, we have been committed to reliable service, customer proximity and innovative software products. Thanks to this philosophy and our professional and loyal employees, we have achieved broad acceptance among DIASweb […]
The Magdeburg Integrated Control Center was the next control center in Saxony-Anhalt to go live with DIASweb. Following the successful implementation of the software modules and subsequent data maintenance, the NoraTec training team trained and certified the Magdeburg control center staff in emergency call handling with DIASSOPweb. This will be followed by instruction in the […]
It has been proven that NoraTec GmbH lives the implemented information security management and was successfully certified in the surveillance audit according to DIN ISO/IEC 27001:20217. We see it as our responsibility to be a secure and reliable partner for our customers, most of whom come from the critical infrastructure (KRITIS) sector. As a control […]
The Düsseldorf control centre is the next control centre in North Rhine-Westphalia to start operating our standardized DIASweb emergency call query system. The state capital Düsseldorf, with over 630,000 inhabitants, is the seventh largest city in Germany and, with 2,893 inhabitants per square kilometer, is one of the most densely populated municipalities in Germany. With […]
The control centre of the federal city of Bonn was the first control centre in North Rhine-Westphalia to launch the standardized emergency call query with DIASweb. Every year, the Bonn Integrated Control Center coordinates around 4,000 fires and technical assistance services, 10,000 emergency doctor call-outs as well as 33,000 emergency and around 40,000 ambulance transports. […]