The rescue control centre of the Hamburg Fire Brigade uses prioritization in emergency calls during severe weather situations. A technically controlled advance query separates non-time-critical and time-critical emergency calls.
The special severe weather module of DIASSOPweb was used to efficiently handle the high volume of emergency calls during severe weather situations. Here, the non-time-critical severe weather operations are queried by a volunteer fire department telecommunication unit with the help of the severe weather module.
Advantages of using the storm module and support from the volunteer fire department:
Personnel reinforcement of the rescue control center:
The telecommunication unit of the Berliner Tor volunteer fire department can be mobilized quickly to support the regular control centre dispatchers and thus ensure a faster response to severe weather situations.
Short training period:
A targeted training course of just 8 hours enables members of the volunteer fire department to familiarize themselves with the DIASSOPweb severe weather module.
Relief for regular operations:
The involvement of the volunteer fire department relieves the burden on regular operations, as more staff are available at short notice to deal with time-critical operations and protect the population.
Flexibility:
The volunteer fire department can be deployed flexibly, depending on the needs and severity of the storm situation, allowing it to adapt quickly to the situation at hand.
Overall, the integration of volunteers into operations during a severe weather situation helps to increase the efficiency and responsiveness of the Hamburg Rescue Coordination Center.
If you require further information on the DIASSOPweb severe weather module or have specific questions, please do not hesitate to contact us.