NoraTec GmbH has successfully won the tender to equip the integrated control centres in Verden and Diepholz. With this project, NoraTec will equip the ninth and tenth integrated control centres in Lower Saxony with DIASweb, which represents a significant step in the optimisation of emergency call and operational communication.
The two control centres will be equipped with all DIASweb modules, with the exception of police emergency response. The use of our innovative software solution for emergency call enquiry ensures that the dispatchers can react quickly and precisely to emergencies.
Another important aspect of the project is the comprehensive training of all dispatchers at the two control centres. NoraTec pays great importance to in-depth training to ensure that staff are optimally prepared for every emergency call. All training courses are carried out as in-house events using intensive simulation training with a practical orientation.
In addition, a quality management system will be implemented in both control centres. This system will help to continuously improve work processes and ensure high standards in emergency care.
By winning this tender, NoraTec consolidates its position as a leading provider in the field of emergency call enquiry technology. The company is proud to be able to make a contribution to the safety of the citizens of Lower Saxony and is looking forward to realising the project together with our customer.