Standardized emergency call query for police and plant security

DIASPOLweb is the first police emergency call query system developed for German-speaking countries and can be adapted to the different regional requirements of police task laws. The software can be used as a stand-alone module for police control centers, plant security or as a supplement to DIASSOPweb for cooperative control centers. This means that all proven features are also available in DIASPOLweb.

DIASPOLweb provides

Qualified and standardized emergency call query for the police sector.

Standardization and guarantee of a high standard in the processing of police emergency calls.

Visualized person description (search for perpetrators/missing persons) and vehicle description.

Time-saving emergency calls thanks to ready-made incident texts.

High flexibility without having to deviate from the basic questioning structure.

Rapid alerting during the emergency call (“fast patrol” in dynamic operational situations).

Increased perception of police professionalism through the availability of instructions tailored to the case.

Guaranteed stress stability for officers responding to emergency calls in all situations.

• Automatic determination of 3 alarm keywords (police, fire department and rescue service) via an independent database

Direct parallel alerting of other services (e.g. integrated control centers).

Close inter-agency integration without restrictions or competing responsibilities.

Repeated questions, forgotten questions, or an uncoordinated sequence of questions are avoided.

Duplicate questioning by different dispatch centers is avoided.

Uncertainties in assessing emergency calls by new dispatch center personnel are avoided.